Privacy Policy
Last Updated: July 7, 2015
TEKnowLogical Solutions recognizes the importance of protecting the privacy of all information provided by our website users, registrants for our classes, and our customers and partners. This Privacy Statement discloses the privacy practices for all services of TEKnowLogical Solutions.
INFORMATION COLLECTION AND USE
TEKnowLogical Solutions collects certain information from our website users, students, customers and partners.
Registration and Ordering
When signing up for our instructor-led classes and for accessing certain types of web content, users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number) and demographic information (such as job title and purchasing responsibilities, company information and professional certification). We may use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our website.
For our online course registration, we also collect billing information and in some instances credit card information (such as account name, number and expiration date). This information is transmitted directly to our agent via the online order form and is not stored by TEKnowLogical or otherwise shared.
Automatic Data Collection
Our Web server automatically recognizes, collects, and stores:
1. the domain name and e-mail address (where possible) of visitors to our Web site
2. information volunteered by visitors to the site, such as survey information and/or site registrations
We also compile information on the pages accessed at our site by visitors. The information collected is used:
1. to improve the content of our website
2. to customize the content and/or layout of our site for registered visitors
3. to notify registered visitors about updates and special offers
WITH WHOM CUSTOMER INFORMATION IS SHARED
We do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
PERMISSION
If a customer does not want to receive email from us in the future, they may let us know via email or at the address shown in the “Contact Us” section of our website.
Please note that we will endeavor to implement email permission requests within a reasonable time, although for a time customers may continue to receive mailings, etc., transmitted based on information released prior to the implementation of a request. In addition, please note that even after such request is implemented, customers will continue to receive information directly related to the product or service for which customer registered (or which customer otherwise agreed to receive).
SECURITY
We use reasonable precautions to protect our customers’ personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is transmitted to us securely.
LINKS
Our website contains links to other sites. TEKnowLogical Solutions is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website to which we may link that may collect personally identifiable information.
NOTIFICATION and CHANGES
If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.
For questions about this Privacy Statement, contact:
TEKnowLogical Solutions, LLC
12100 Sunset Hills, LL7
Reston, VA 20191
Phone: 1-800-432-0738
Email: support@teknowlogical.com